I was looking for a specific Audi model and US Auto had available. They were very supportive and took care of me the whole way. Not to mention they gave me a good deal for the car I wanted, and the car was in very good condition. I highly recommended them!
I unfortunately got suckered by these thieves. They will get you approved, but they will lie to you and the bank that approves your auto loan if you need one. I found this place online and saw an 06 Jeep so I filled out the online application and got in touch with them. They told me I was approved and told me to come in. I go to the place and they say the Jeep wasn’t running correctly and sent it to get a tune up. They asked if I was interested in another car and I declined. They told me I could wait for the Jeep, but it might take a few days. I accepted waiting and put down a small deposit for the vehicle. So, a week later the Jeep wasn’t ready and they told me that their mechanic was backed up. They assured me they didn’t give people bad cars and preferred to send the car to the mechanic first so I wouldn’t drive off with something not ready. Mike even said, “we don’t do business that way.” Mike is the most dishonest guy I’ve ever met. Nearly a month later the Jeep is ready. I go and it’s a different color and it’s an 08. I gave them the benefit of the doubt and thought maybe they just mixed it up with another Jeep. It looked ok, but unfortunately there’s been some issues. I was told this Jeep got an oil change, tune up, struts and was finely detailed. None of that was done. A week after I had the car I noticed a tire was low. I planned on putting better tires on anyway so I didn’t even call them on that one, but I noticed the tires had cracks. That means the tires are old and this is dangerous because tires like this can easily blowout. I checked the oil and it was black, so not changed. When I replaced the tires I was told my shocks and struts were never changed. These were the originals from the factory and were in need of replacement. I tried calling these guys for weeks and they always said that they needed to check if the mechanic was available and they would call back. We played that game for a while till not so honest Mike spoke to me and said they would do an oil change but I’m on my own for shocks and struts and I guess anything else. This is odd because the day I picked up the car I asked if any went wrong would they take care of it and they said, “yes” “2 year warranty”. So if you need a car I suggest going elsewhere. These guys will take advantage of you if they can. Don’t give them that opportunity and go to a better dealer. Personally I think they write most of their own reviews too. If you decide to do business with them please have the vehicle inspected by a mechanic. You can usually get it done for like $30, but I’ve known some to do it free. You have been warned. TLDR Bait and switch Lie about their cars Once the car is yours any problems that occur are yours. UPDATE : At this time one of the employees (Mike) of this establishment has been harassing me for via text. I’m not sure if it’s for the honest review I left or because I specifically mentioned him in the review, but I hope he wises up and stops acting like a kid. Another reason to consider not doing business with them. UPDATE: I reported this place to the Better Business Bureau (BBB) and filed a complaint. The BBB tried to get in touch with them about the issue I had and apparently they wouldn’t respond. Go figure.
Professional.. Reasonable.. Outstanding.. service, had this Beamer over a year now, no service issues. Going back for the second as soon as this corona thing is over. Called in right before it started and was greeted like I bought the car yesterday.. if ur not buying from here then just get it brand new..
I was looking for a specific Benz Coupe, crazy over priced dealers around me didn’t want to shake hands on a deal. I kept searching, someone recommended US Auto Wholesalers Inc out of Newark NJ. I normally would stay local but I knew I called the right guys. They included me in every step of the way until it was time to sign and drive. I hopped on a plane out of North Miami, they even picked me up from Newark Airport. The US Auto Team was super accommodating. I will keep referring all my friends and family to these guys and will stay a loyal customer to the A Team in Newark NJ.
This Company is a very reliable company we just purchased five smart cars from them and I really think we definitely made a smart decision using them these guys are great I had no issues whatsoever and they didn’t try to sell me on any BS I highly recommend this company especially if you’re in the construction or commercial business if they don’t have it they will get it I’ve been dealing with Myles for over 10 years and they’ve never done me wrong They had even serviced my previous trucks that I’ve purchased from them several years ago I highly recommend this company to friends family and any business Owners